Connell Insurance is committed to protecting the privacy and security of your visits to this website. This policy tells you about how we use and protect your personal information.
The following information may be collected:
We collect information including but not limited to the time you register on the website; input information when placing an order, entering a contest or sweepstakes, responding to a survey or communication by phone, email, or otherwise, registering on the website, or participating in other website features.
During your use of the website, we may ask you for your name, e-mail address, mailing address, phone number, credit card information and/or other information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Like many websites, we use "cookies" to enhance your experience and gather information about those who visit our websites. Please refer to the "Do we use ‘cookies’?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you in the following ways: to personalize your website experience and to allow us to deliver the type of content and product offerings in which you are most interested; to allow us to better service you in responding to your customer service requests; to quickly process your transactions; to administer a contest, promotion, survey or other website feature; to improve our website and services.
Additionally, we may contract with third-party service providers to assist us in better understanding our website visitors and/or to perform functions on our behalf. For example, we have contracted with “Authorize.net” to provide credit card processing services. Other examples of third-party services for which we may contract with third parties include: fulfilling orders, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service. Third-party service providers may have access to personal information about our visitors, but such information may not be used by these providers for any purpose other than to help us conduct and improve our business.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into secure databases to be accessed only as stated above. We reveal only the last four digits of your credit card numbers when confirming an order. Our system monitors attempted fraudulent transactions and automatically releases evidence to the proper authorities.
Do we use "cookies?"
You also have choices with respect to cookies. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set, or reject all cookies. For more information on how to block or filter cookies, see http://www.cookiecentral.com/faq. If you reject some or all cookies, your experience at our website and other websites throughout the World Wide Web may not be complete. Also, you will be unable to take advantage of personalized content delivery offered by us or other Internet websites. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Connell Insurance. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, or to remove or modify information you have provided to us, please contact us directly by phone, postal mail, or email. Please note that due to email production schedules you may receive any emails already in production even after you opt-out of an email subscription.
Third party links
In an attempt to provide you with a better online experience, we may include third party links on our website. We do not provide any personally identifiable visitor information to these third parties. However, these linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these linked websites (including if a specific link does not work).
Because we care about the safety and privacy of children online, we comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our website is not intended to solicit information of any kind from children under 13.
It is possible that by fraud or deception we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers. If you want to notify us of our receipt of information by children under 13, please do so by emailing us.
Accessing, Reviewing and Changing Your Personal Information
You acknowledge that by posting vehicle information, contact information, or any other information or statement to the Website, you are making the information and/or statement publicly available and therefore assume all liability for its accuracy and content. You can view and change most of your personal information or information about a vehicle you are selling by signing into your account. However, once you make a public posting in a forum or otherwise, you may not be able to change or remove it. Additionally, you must promptly update your personal information if it changes or is inaccurate.
Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service (hyperlink), and take other actions otherwise permitted by law.
We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. For example, we use commercially reasonable tools and techniques to protect against unauthorized access to our systems. Also, we restrict access to Personal Information to those who need such access in the course of their duties for us.
In addition, we protect the security of your credit card information when transmitted via our website by using Secure Sockets Layer (SSL) software, which encrypts information you enter. You should know that we have no control over the security of other websites on the Internet you might visit, interact with, or from which you engage in financial transactions.
Your own efforts to protect against unauthorized access play an important role in protecting the security of your Personal Information. You should be sure to sign off when finished using a shared computer, and always log out of any website when viewing Personal Information.
We may have links to other, outside websites that we do not control. We are not responsible for the content or privacy policies of these websites, and users should check the policies of such websites.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Terms and Conditions
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Revision Date: August 20, 2010